Characteristics of a Good Realtor
Who do you consider a Good Realtor?
When we asked our clients the same question, they came up with 14 characteristics that make up a good Real Estate Professional. Take a moment to see if you feel the same way. Personally, I work very hard to meet every single one of those expectations.
Clients expect Expertise
As a good Realtor I work very hard to develop expertise on many levels. Not only I strive to be an expert about an area that I work in, I also expand my understanding about home structure, building process and interior finishes. Then there is the obvious: I continue my education on ongoing bases and develop exceptional negotiation skills, to serve my client's needs better.
Clients demand Specific Market Knowledge
You may not realize that buying a home involves quite a bit more than just signing on the dotted line. My clients are quite happy when I provide tips on renovations and supply them with information on making connections to local contractors, landscapers, mortgage brokers and cleaning services. It helps them to achieve a smooth transition into their new neighborhood and new environment.
Clients want a Realtor that is a Good Listener
The ability to "read between the lines" and to truly listen to what the client is saying, are important attributes that I acquired during my 13 years in the interior decor and hardwood flooring industry. My communication skills are one of the most important assets that I can offer my clients and customers.
Clients need a Good Negotiator
Many people do not feel they can negotiate on their own. The access to the internet allows them do their research and be very well informed about the current home market, prices and locations, but they still feel that the Real Estate Professional is the best person to get them the best deal.
Clients require Patience from their Good Realtor
I know well that buying or selling can be an emotional experience. My Clients and customers want someone who will give them the time to adapt. In both the buying and selling situations, clients struggle with conflicting feelings and experience second thoughts. Many people associate the real estate transaction with being pressured to settle on a location or finalize a deal. I know, because there was a time I felt the same way, when I was on the other side of the table. Since then I promised myself that my clients will never feel the same way about the way that I handle transactions. I promised myself that
I will always be viewed as a good Realtor.
Clients anticipate Thoroughness from a Good Realtor
One of the highly valued attributes of a Good Realtor is the attention to detail. At a time when sellers or
buyers are trying to work through all the aspects of the home sale or purchase, a good Realtor makes sure all
the small and large issues get the proper attention and nothing falls through the cracks. Personally I think
that I have a tendency to overdo it with the details a bit, but that means that all my "i's" are dotted and
my "t's" crossed. And my Clients are settled into their new environment smoothly and without a glitch.
Clients ask for Flexibility from a Good Realtor
We all know that ideas and specifications may change when a Client goes through the buying process, and they
want a professional who can adapt to those changes, as it is needed. Simply because of that I MUST be able
to accommodate the changing needs of my clients, after all THEY are the ones who know best what their families
need.
Clients demand Attentiveness from their Good Realtor
I know that giving the magnitude of the real estate transaction, clients want to be assured of certain things.
That beyond truly listening to them, I will respond in a timely manner to any inquiries, in any form, that I
will take time to make sure that all their real estate related needs are met. And after all is said and done…
I will still remember them, years latter. Is that too much to ask?
Clients insist on Hardworking Professionals
My goal is to make sure that in the Hot Market your property will stand out of the crowd, and that in the
Slower Market, I will do all that needs to be done to emphasize the advantages of your property. I understand
that a good Realtor will work hard to promote the property or alternatively allocates enough time to find the
right property for the client to purchase.
Clients need a well Networked Representative
To fulfill the needs of the client I need to stay well connected and always have current market information.
Not only my Networking skills and the ability to communicate with other agents in the Board, MUST be exceptional,
I also need to have connections in the wide range of related fields like house financing, repairs and renovations,
landscaping, paving, interior decorating and the like.
Clients want a Trustworthy Realtor
According to consumer's reports, Realtors rank 5.38 out of 10 on the scale of Trustworthiness. We are lower
than Bank Managers and higher than Insurance Agents. My goal always has been to change that perception.
You see… Trust opens doors and lets you in. It is never gained by words; it is always gained by actions. I
won't waste your time with promises I can't keep, I will not give advice that is not mine to give. I will
show you homes that you want to see and not those I think would be better for you. I have no right to decide
that.
My job is to provide a balanced view of the current market situation, all the pros and cons of the home
you consider buying and to guide you through the process. Not just paint a pretty picture for you. That's
just a waste of time, yours and mine.
You see no house is ideal and perfect, there will always be something that will need to be changed, most
people understand that, if you don't it is my job to point out any flaws, so you can make a well informed
decision about what you spend your hard earned money on.
I don't want to sell you just any home. I want to
sell you a home right for you. I will do all
I can, to gain your trust.
Clients require Diligence from a Good Realtor
Passion for what you do, translates into a job done well. I became a Real Estate Sales Representative
because the housing market and everything about it always fascinated me. My excitement about what I do is
infectious. I truly enjoy the challenges that my profession offers and look forward to every new opportunity
to guide my client or customer through the process of home selling… or buying. Now, are you as excited about
it as I am?
Clients need a Helpful Professional
Why do you hire a Realtor? Real Estate transactions are complicated enough to seek the guidance of the
professional to get you through the process safe and sound. There is a big difference between being helpful
and intrusive. Being helpful in my book, means to offer useful insights when it is appropriate. You don't
want to be smothered with irrelevant information.
Clients look for Hungry Realtors
Common perception may be that only inexperienced Realtors can be "Hungry". A bit of contradiction here,
when you consider that clients also want someone experienced. The truth is that you want a Realtor experienced
enough and eager and ambitious at the same time. You don't want someone that will be so set in their ways, to
not be able to adapt to the situation at hand. Or someone that feels he/she knows all there is to know about
selling homes, and that there is no room for improvement.
Why am I hungry? You have no idea how much effort, time and money it took to get here. Did you know that we
go back to school every two years, to keep up with legislative changes and updates? Imagine studying for
exams while running a business. By working hard and being ambitious I'm not proving anything to anyone, but
I am proving certain things to myself. It is my goal to be a good Realtor.
You now have an idea about what a Good Realtor should be, it is up to you to decide, if I should be considered one. What's the driving force behind my passion? Find out here.
Best regards, Joanna Gerber
Sales Representative
HomeLife Kempenfelt Kelly Realty Ltd., Brokerage
Higher Standards Agents, Higher Results 284 Dunlop Street West
Barrie, Ontario tel.:705*722*8191
Joanna@Selling-Barrie-Homes.com
www.Selling-Barrie-Homes.com
I'm Always Here to Help
If you have questions about up-to-date market conditions, would like to get my Highest Price Analysis, or simply would like to know what that home next door is listed for... I'm always available to provide that information.
Perhaps you are considering a sale, but are just not sure what would be the best way to proceed in this changing market.
Or maybe you are the First Time Buyer, excited to enter the Housing Market, and have more questions than your would like to handle on your own...
Please give me a call at 705-722-8191
To request the "What you Should Know before Selling Your Home - Disc Version, please fill out a form here.
To request the "What you Should Know before Buying a Home" - Disc Version, please fill out a form here.
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